Privacy Policy

🔒 Privacy Policy – Petshaat (Pets Haat | Online Pet Shop)

Welcome to Petshaat. Your privacy is extremely important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://petshaat.com/.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect different types of information to provide and improve our services:

a. Personal Information

When you place an order, register an account, or contact us, we may collect:

1. Full Name
2. Phone Number
3. Email Address
4. Shipping & Billing Address
5. Payment Information (processed securely via third-party gateways)

b. Non-Personal Information

We may automatically collect certain information when you visit our website, such as:

1. IP address
2. Browser type and version
3. Device information
4. Pages visited and time spent on the website
5. Referral source

c. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

1. To process and deliver your orders
2. To communicate with you regarding orders, updates, or promotions
3. To improve our website, products, and services
4. To personalize your shopping experience
5. To prevent fraudulent transactions and ensure security
6. To comply with legal obligations

3. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following cases:

1. Service Providers: With trusted third parties such as delivery partners, payment gateways, and IT service providers to operate our business
2. Legal Requirements: When required by law or to protect our rights and users
3. Business Transfers: In case of a merger, sale, or acquisition of the business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no online platform can guarantee 100% security, and you share information at your own risk.

5. Your Rights

As a user, you have the right to:

1. Access the personal information we hold about you
2. Request correction of inaccurate or incomplete data
3. Request deletion of your personal data (subject to legal obligations)
4. Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to read their privacy policies before providing any information.

7. Children’s Privacy

Petshaat does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page, and continued use of our website indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

🌐 Website: https://petshaat.com/

📞 Phone/WhatsApp: 01832939916